Unveiling the CRN MSP 500 List 2024: Top Managed Service Providers You Need to Know

The CRN MSP 500 List for 2024 is here, shining a light on the best Managed Service Providers (MSPs) in North America. This annual list recognizes companies that help businesses streamline their IT operations and boost efficiency. Whether you're a small business or a large enterprise, these MSPs are crucial for navigating the tech landscape. Let's take a closer look at some of the top players in this year's lineup, highlighting their contributions and innovations in managed services.

Key Takeaways

The CRN MSP 500 List 2024 showcases top Managed Service Providers in North America.
It categorizes MSPs into three main groups: Pioneer 250, Elite 150, and Managed Security 100.
These providers help businesses enhance efficiency and optimize IT strategies.
The list emphasizes the importance of managed services for companies of all sizes.
Recognized MSPs play a vital role in supporting businesses through innovative technology solutions.

1. Imperium Data

Imperium Data has made it onto CRN's MSP 500 list for 2024, securing a spot in the Pioneer 250 category. This marks the second consecutive year Imperium Data has received this recognition.

CRN's MSP 500 list is a guide to the top managed service providers in North America. These MSPs are important because they help businesses manage their IT and finances. The list categorizes MSPs by their business models and expertise, helping businesses find the right partner for their needs.

Imperium Data aims to streamline IT, improve security, and help clients grow. They offer services like cloud optimization, data protection, and new tech implementation. The company is focused on exceeding client expectations and delivering results.

Imperium Data understands the role MSPs play in supporting businesses. They offer a range of managed services designed to help IT operations, improve security, and drive growth for their clients. Whether it's cloud infrastructure, data security, or implementing new technologies, Imperium Data is focused on delivering results.

2. Sourcepass

Sourcepass showed up on the CRN MSP 500 list, and that's pretty cool for them. They landed in the Pioneer 250 category, which is a section of the list that highlights MSPs that are up-and-coming or have a unique approach.

I think it's neat that CRN puts this list together every year. It's a good way to see who's who in the MSP world, especially if you're a business looking for some IT help. It's like a snapshot of the best players in the game.

Sourcepass seems to be making moves in the IT services and cybersecurity space. They've also been recognized with awards and have a focus on community impact. It's more than just tech; they seem to care about the bigger picture, which is a nice touch.

3. Ocean Solutions

Ocean Solutions, headquartered in Ashburn, VA, has earned its place on the 2024 CRN MSP 500 list, specifically within the Security 100 category. It's pretty cool to see them get recognized. They're all about giving businesses the IT support they need.

Ocean Solutions focuses on providing real-time support to boost productivity and reduce IT inefficiencies.

They've got a ton of experience, like over 100 years combined, and they use that to help clients reach their IT goals with some pretty advanced strategies. Ahmed Mahmood, the CEO, believes that many mid-sized companies don't take security seriously enough, thinking they're too small to be a target. Ocean Solutions is trying to change that mindset.

AI is a big part of their strategy. They think it can really help find hidden problems in systems and make IT workloads more secure. It's like having a super-smart detective for your IT infrastructure. They've also been focusing on keeping their customers happy, which has led to less churn and more growth. I think that's a good sign that they're doing something right.

Ocean Solutions has stayed true to their promises, resulting in lower customer churn. This dedication has also led to a significant increase in new business.

They were also recognized in 2024 MSP 500 list by CRN. You can read more about their technology solutions on their website.

4. Managed Security 100

This category highlights companies that are really focused on security. It's not just an add-on service for them; it's a core part of what they do. These MSPs are the ones you call when you need serious protection.

These providers often specialize in areas like threat detection, incident response, and compliance. They're on top of the latest security trends and threats, so you don't have to be. Think of them as your dedicated cybersecurity team, working to keep your data safe and your systems secure.

It's good to remember that security isn't a one-time thing. It's an ongoing process. These MSPs understand that, and they're constantly adapting to new threats and challenges. They offer services like managed cyber security, network monitoring, and software license management.

Here's a quick look at some common services offered by companies in the Managed Security 100:

Vulnerability assessments
Security awareness training
24/7 monitoring and response
Endpoint protection

5. MSP Elite 150

The MSP Elite 150 is a segment of the CRN MSP 500 list that shines a spotlight on MSPs with a significant presence in data centers. These companies typically manage a robust mix of both on-premises and off-premises services. They're the big players, often working with larger enterprises that have complex IT needs.

Think of them as the MSPs that can handle pretty much anything you throw at them, from traditional infrastructure to cutting-edge cloud solutions. They've got the scale, the resources, and the expertise to manage complex IT environments.

Here's what sets them apart:

Strong data center focus
Extensive experience with hybrid IT environments
Ability to scale services to meet enterprise demands

These MSPs are not just about keeping the lights on; they're about helping businesses transform their IT operations to gain a competitive edge. They understand that IT is no longer just a support function but a strategic asset.

For businesses looking for a partner to manage their entire IT infrastructure, including data centers and cloud services, the MSP Elite 150 is a great place to start. They've proven their ability to deliver reliable, scalable, and secure managed services to some of the most demanding organizations in the world.

6. MSP Pioneer 250

This section of the CRN MSP 500 list shines a spotlight on companies whose business models heavily favor managed services, with a primary focus on serving the SMB market. These MSPs are the unsung heroes for smaller businesses, providing the IT support and expertise they often can't afford to have in-house. It's all about helping those smaller companies stay competitive.

Think of it like this: these are the folks who make sure the local bakery's computers don't crash during the holiday rush, or that the dentist's office has secure patient data. They're not necessarily dealing with massive data centers or complex cloud migrations, but they're absolutely vital for keeping the backbone of the economy running smoothly. managed services are a route for businesses of all sizes to maintain efficiency and adaptability throughout their growth journey.

Focus on SMBs
Emphasis on managed services
Critical support for smaller businesses

The MSP Pioneer 250 list is a great resource for SMBs looking for reliable and affordable IT support. These MSPs understand the unique challenges faced by smaller businesses and are dedicated to providing tailored solutions that meet their specific needs.

It's interesting to see how these companies are adapting to the changing needs of the SMB market. With the rise of cloud computing and cybersecurity threats, the MSP Pioneer 250 are constantly evolving their services to stay ahead of the curve. They're not just fixing computers anymore; they're providing strategic IT guidance and helping SMBs navigate the complex world of technology.

7. Cloud Solutions Group

Cloud Solutions Group is making waves in the MSP world. They've really carved out a niche for themselves with their focus on helping businesses move to and manage their cloud environments. It's not just about moving data; it's about making sure the cloud setup actually helps the business run better.

They provide a range of services, including managed IT services, co-managed IT support, and even procurement services. It's a pretty complete package, which is probably why they're doing so well. They also have cybersecurity services to protect your company, data, and employees.

I think what sets them apart is their focus on making the cloud work for the client, not the other way around. They seem to really get that technology is a tool, and it needs to be used strategically.

Here's a quick rundown of some of their key service areas:

Managed IT Services
Cyber Security Services
Digital Transformation

8. TechGuard Security

TechGuard Security focuses on keeping businesses safe in the digital world. They've made it onto the CRN MSP 500 list, which says something about their work in managed security services.

They provide security solutions to protect companies, data, and employees.

Here's a bit about what they do:

Data Protection
Endpoint Security
Email Filtering & Phishing Solutions
Governance, Risk & Compliance Solutions
Security Awareness Training
Network Monitoring and Management
Software License Management Solutions
Managed Cyber Security

It's good to see companies like TechGuard Security on the list. It shows that security is still a big deal for businesses, and there are companies out there working to help them stay protected.

9. ProServeIT

ProServeIT has made the CRN MSP 500 list, and it's worth taking a look at what they do. They seem to focus on a few key areas, including IT services, cybersecurity, and professional services.

ProServeIT provides responsive technical services to support business and drive growth.

They have a range of IT services, like managed IT, co-managed IT, procurement, NOC, software licensing, and Quest services. For cybersecurity, they cover assessments, incident response, and scanning and management. Their professional services include project management, staff augmentation, and technical services.

It's interesting to see how many MSPs are expanding their cybersecurity offerings. It's not just about keeping the lights on anymore; it's about protecting businesses from increasingly sophisticated threats. ProServeIT seems to understand this shift and is positioning itself to meet that demand.

10. All Covered

All Covered, a division of Konica Minolta Business Solutions U.S.A., Inc., consistently ranks high on the CRN MSP 500 list. They've built a solid reputation providing a wide array of IT services to businesses of all sizes. I think what sets them apart is their focus on tailoring solutions to fit specific industry needs.

They work with a lot of different industries:

Financial Services
Healthcare
Manufacturing

All Covered seems to understand that not every business has the same IT challenges. They really try to get to know your business before recommending anything. It's a nice approach in a world where a lot of IT companies just try to sell you the same package as everyone else.

All Covered provides a range of managed IT services, including:

Managed IT Services
Co-Managed IT Services
Cyber Security Services

11. Thrive Networks

Thrive Networks is making waves in the MSP world. They've really carved out a niche for themselves, and it's interesting to see how they're growing. I think what sets them apart is their focus on really understanding what businesses need, and then delivering solutions that actually work. They're not just throwing tech at problems; they're thinking strategically.

Thrive Networks is known for its next-generation managed services platform.

Here are a few things that make Thrive stand out:

Their commitment to cybersecurity is impressive. They're not treating it as an add-on; it's baked into everything they do.
They seem to have a knack for attracting and retaining top talent. That makes a huge difference in the quality of service they provide.
Their cloud solutions are pretty comprehensive. They can handle everything from migrations to ongoing management.

It's clear that Thrive is playing the long game. They're investing in the right areas, building strong relationships, and positioning themselves for continued success. It'll be interesting to see how they continue to evolve in the coming years. Recently, Thrive has appointed Ben Reich as Chief Financial Officer to enhance its growth strategy.

I've been keeping an eye on their partnerships, too. They seem to be aligning themselves with some pretty innovative companies, which suggests they're always looking for ways to improve their IT services.

12. Cumulus Global

Cumulus Global focuses on cloud solutions, helping businesses move to and manage their cloud environments. They're known for their expertise with Google Cloud Platform (GCP) and helping organizations get the most out of cloud technologies.

They provide a range of services, including:

Cloud migration
Managed services
Application development
Data analytics

Cumulus Global has been recognized for its work in the cloud space, particularly its focus on Google Cloud. They help businesses with everything from initial cloud planning to ongoing management and optimization.

They also offer licensing programs and have established partnerships with companies like Orca Security and Informatica.

13. Netrix

Netrix is a pretty big name in the MSP world, and they've consistently landed a spot on the CRN MSP 500 list. I think what sets them apart is their focus on providing a wide range of services. They don't just stick to one thing; they cover a lot of ground, which can be a real advantage for businesses looking for a one-stop shop.

Here's a quick rundown of some of the things they do:

Managed IT Services: This is their bread and butter, handling day-to-day IT tasks so businesses can focus on other things.
Cloud Solutions: Helping companies move to and manage their cloud infrastructure.
Cyber Security: Protecting businesses from online threats, which is super important these days. They offer cyber security solutions.
Network Monitoring and Management: Keeping an eye on networks to make sure everything is running smoothly.
Software License Management Solutions: Helping businesses keep track of their software licenses.

I remember talking to a business owner who switched to Netrix a few years ago. He said the biggest thing he noticed was how proactive they were. Instead of just fixing problems as they came up, Netrix was always looking for ways to improve their systems and prevent issues before they even happened. That kind of forward-thinking approach can make a huge difference.

Netrix seems to be a solid choice if you're looking for an MSP that can handle a lot of different IT needs. They've got the experience and the range of services to be a valuable partner for many businesses.

14. ePlus

ePlus is another big name showing up on the CRN MSP 500 list. They've been around for a while, and they're known for doing a lot of different things in the tech world. They aren't just focused on one specific area of managed services, which can be a good thing for companies that need a wide range of support.

They handle everything from cloud stuff to security, and even helping companies buy and manage their hardware. It's like a one-stop shop for a lot of IT needs. I think that's why they consistently rank high on lists like this. They have a broad reach and can serve a lot of different types of customers.

ePlus's approach seems to be about providing comprehensive solutions. They aim to cover all the bases, so businesses don't have to juggle multiple providers. This can simplify things for clients, but it also means ePlus has to stay on top of a lot of different technologies and trends.

Here are some of the services they provide:

Cloud Solutions
Security Services
Managed IT Services
Hardware and Software Procurement

It's interesting to see how companies like ePlus adapt to the changing needs of businesses. They've clearly figured out how to stay relevant in a pretty competitive market. For companies looking into network microsegmentation, ePlus could be a good option to explore.

15. NTT Data

NTT Data, a major player in the digital business and IT services arena, holds the 15th position on the CRN MSP 500 list, climbing up from 5th in 2023. This global company provides a wide array of services, including application services, business consulting, and digital platforms.

NTT Data's expertise spans various technologies and disciplines, such as supply chain management, cloud and IT infrastructure, cybersecurity, data and AI, and risk management and compliance. They also have a dedicated NTT Data Business Solutions operation focused on SAP applications. In December, NTT Data introduced a globally unified cybersecurity strategy to offer end-to-end support against increasingly sophisticated cyber threats. Sudhir Chaturvedi has been appointed as the new CEO and global chief growth officer of NTT Data North America.

NTT Data's rise in the rankings reflects its commitment to innovation and comprehensive service offerings. Their focus on cybersecurity and strategic partnerships positions them as a key player in the MSP landscape.

Here's a quick rundown of what they bring to the table:

Application Services
Business Consulting
Digital Platforms

16. Sirius Computer Solutions

Sirius Computer Solutions, a prominent player in the IT solutions landscape, secures its place among the top MSPs. They are known for their comprehensive approach to technology solutions, catering to a wide array of client needs.

They offer a range of services, including:

Managed IT Services
Cyber Security Services
Procurement Services

Sirius Computer Solutions focuses on helping businesses navigate the complexities of modern IT infrastructure. Their approach involves understanding each client's unique challenges and crafting solutions that align with their specific goals. This commitment to personalized service and technological innovation has solidified their position as a trusted partner for organizations seeking to optimize their IT investments.

It's interesting to see how companies like Sirius are adapting to the ever-changing tech landscape. The need for robust cyber security services is more important than ever, and their focus on this area is a smart move.

17. Connection

Connection is another big name showing up on the CRN MSP 500 list. They've been around for a while, and it's not surprising to see them here, given their broad range of services. I think what sets them apart is their focus on providing complete IT solutions, from hardware to software and everything in between. They really try to be a one-stop shop for their clients.

Connection offers a wide array of managed services, including cloud solutions, cybersecurity, and low voltage connectivity.

Here's a quick rundown of some of their key service areas:

Managed Cloud Migration
Managed Cyber Security
Low Voltage and Fiber Connectivity

It's interesting to see how companies like Connection are adapting to the changing needs of businesses. With the increasing complexity of IT environments, having a reliable MSP partner is more important than ever. They seem to understand this and are positioning themselves to meet those demands.

It's worth keeping an eye on Connection to see how they continue to evolve their service offerings and maintain their position in the competitive MSP landscape. They've got a solid foundation, and it will be interesting to see what they do next.

18. Presidio

Presidio, a major player in the digital solutions and services arena, secured the 18th spot on the CRN MSP 500 list this year. Last year they were at number 23, so they've definitely moved up! They're known for their work in software-defined cloud solutions, collaboration tools, and cybersecurity.

Presidio's portfolio is pretty diverse, covering a lot of ground in the IT world.

In early April of last year, Presidio was acquired by Clayton Dubilier and Rice (CD&R), a private equity firm. This move was aimed at expanding Presidio's managed cloud services and digital capabilities. Before that, they were owned by BC Partners. According to CEO Bob Cagnazzi, the partnership with CD&R will allow Presidio to make more acquisitions and boost sales growth. It's all about growth, growth, growth!

Presidio also got some recognition last November, being named Palo Alto Networks’ Global and North America NextWave partner of the year. That's a pretty big deal.

It seems like Presidio is focusing on expanding its reach and capabilities through strategic acquisitions and partnerships. They're definitely one to watch in the MSP space.

Here are some of the things Presidio focuses on:

Software-Defined Cloud
Collaboration Solutions
Cybersecurity Solutions

AI strategy implementation is simplified with the help of Presidio's tools.

19. Insight Enterprises

Insight Enterprises, headquartered in Chandler, Arizona, holds the 17th position, climbing up from 16th last year. Joyce Mullen serves as the President and CEO. Insight is known as a leading solutions provider and systems integrator, offering a broad spectrum of IT hardware, software, cloud solutions, and IT services.

Insight has been making strategic moves to bolster its capabilities.

In December, Insight acquired SADA, a major Google Cloud partner, for $410 million. This acquisition is expected to significantly enhance Insight's expertise in AI, data and analytics, cybersecurity, and intelligent edge solutions across major cloud platforms.
Earlier in May, Insight finalized a deal to buy Infocenter, a top ServiceNow partner, further expanding its service offerings.
Insight reported sales of $2.38 billion for the first quarter of 2023, a slight increase from the previous year. However, the company's total sales for 2023 reached $9.18 billion, a 12 percent decrease compared to 2022.

Insight's strategic acquisitions and partnerships reflect its commitment to staying at the forefront of technological advancements and providing comprehensive solutions to its clients. The company's focus on cloud, AI, and cybersecurity positions it well for future growth in the evolving IT landscape.

20. SHI International

SHI International, securing the 20th spot, is a major player in the MSP world. Last year, they were ranked 14th, showing their continued growth and importance in the industry. Thai Lee serves as the President and CEO, guiding the company from its headquarters in Somerset, N.J.

SHI offers a huge range of IT products and services, covering pretty much everything you can think of. This includes hardware like servers, storage, and networking gear, as well as end-user computing devices like PCs and phones. They also handle software, including databases, business applications, and security tools. They are a leading solutions provider.

To support their operations, SHI runs two integration centers in New Jersey and three more internationally. These centers are where they configure systems and solutions to meet the specific needs of their customers. This allows them to provide tailored services and ensure everything works smoothly from day one.

SHI has been actively expanding its cybersecurity capabilities. They acquired Moot, a provider of automated security solutions, and Stratascale, SHI’s international subsidiary, bought Vector0, an attack surface management provider. These moves show SHI's commitment to staying ahead in the ever-evolving cybersecurity landscape.

Here's a quick rundown of what SHI brings to the table:

IT infrastructure solutions
End-user computing services
Cybersecurity products and services
IT optimization services

21. World Wide Technology

World Wide Technology (WWT) is a big player in the IT world. They jumped up a couple spots on the list this year! They offer a huge range of IT solutions, covering everything from AI and data to cloud services and security.

They're not just talking about AI; they're putting money where their mouth is. WWT announced plans to invest over $500 million in the next few years to help customers build and use AI solutions. They're even expanding their Advanced Technology Center so clients can test out AI applications. It sounds like they're really betting big on AI being a game-changer. It's interesting to see how companies are preparing for what could be a pretty significant shift in how businesses operate. WWT's CEO even said that AI could be the most transformative technology in history. That's a pretty bold statement!

WWT's focus on AI and its investment in infrastructure and talent show a commitment to helping businesses adopt and implement AI solutions at scale. This positions them as a key partner for organizations looking to enhance its AI, cloud, and software services.

Here's a quick look at some of WWT's key areas:

AI and Data
Cloud
Data Center
Digital Workspace
Customer Experience
Networking
Security
Mobility

22. CDW

CDW, holding the 22nd spot on the CRN MSP 500 list, is a big name in IT solutions. They've been navigating a complex tech landscape, especially with the rise of AI. Based in Vernon Hills, Illinois, and led by CEO Christine Leahy, CDW is working through some interesting times.

During an earnings call in May, Leahy mentioned that while the first quarter of fiscal year 2024 was tough, she's optimistic about the future, particularly with AI's growing influence. Customers are starting to explore what's possible with AI, which is a good sign for CDW.

However, the complexity of tech and AI did contribute to a 4.5 percent sales drop in the quarter that ended on March 31. It seems customers were a bit cautious, waiting to make big investment decisions due to economic uncertainty. This also meant they took longer to figure out their tech roadmaps, especially with AI adding another layer of complexity. For the entire year of 2023, CDW reported revenue of $21.38 billion, which is a 10 percent decrease from the $23.75 billion they made in 2022.

It's a bit of a mixed bag for CDW right now. They're dealing with a complex market and cautious customers, but they're also looking forward to the opportunities that AI could bring. It'll be interesting to see how they adapt and grow in the coming years.

Here are some key points about CDW:

CEO: Christine Leahy
Location: Vernon Hills, IL
2023 Revenue: $21.38 billion
Focus: Navigating tech complexity and AI opportunities

CDW's performance reflects the broader challenges and opportunities in the IT sector. Companies like ACP CreativIT, which recently enhanced its midmarket managed services by acquiring Mindsight, are also adapting to these changes.

23. Softchoice

Softchoice is a big name in the IT solutions and managed services world. They help businesses with everything from buying software and hardware to managing their cloud infrastructure. They're known for working with a wide range of vendors, which means they can offer clients a lot of different options.

Softchoice is trying to get new customers interested in VCF 9, because more businesses want complete private cloud options.

Softchoice's approach is all about helping companies make smart choices about their IT. They focus on understanding what each client needs and then finding the right solutions to fit those needs. It's not just about selling products; it's about providing ongoing support and guidance.

Here are a few things Softchoice focuses on:

Cloud solutions: Helping businesses move to and manage their cloud environments.
Software asset management: Making sure companies are using their software licenses effectively.
IT services: Providing support for all kinds of IT needs, from security to infrastructure management.

24. Logicalis

Logicalis is a big name in the managed services world. They show up consistently on lists like the CRN MSP 500, and for good reason. They offer a broad range of IT services, from basic managed IT to more complex cybersecurity solutions.

They've got a pretty comprehensive portfolio, including:

Managed IT Services
Co-Managed IT Services
Procurement Services
NOC Services
Software Licensing

Logicalis seems to focus on being a one-stop shop for businesses needing help with their IT. They aim to provide responsive technical services to support business and drive growth.

It's worth noting that companies like Optiv are also making moves, with Optiv partnering with CrowdStrike and preparing for a potential IPO. The managed services landscape is definitely heating up, and Logicalis is right in the middle of it all.

25. Connection and More

Connection is a big name, and they're on this list, but it's not just them. There are other companies that are also worth noting. It's like, Connection is the headliner, but the opening acts are pretty good too. Let's talk about some of the things these companies do.

Managed Cloud Migration
Managed Cyber Security
Low Voltage and Fiber Connectivity

These companies also work with different types of organizations:

Associations and Members-Based

It's interesting to see how many different services these companies provide for MSPs. It really shows how diverse the field is and how many different needs there are out there. The range of services is pretty impressive.

In today's world, making connections is more important than ever. Whether it's for work, school, or just making friends, building relationships can open many doors. If you're looking for ways to enhance your connections and learn more about our services, visit our website today! We have plenty of resources to help you succeed.

Final Thoughts on the 2024 MSP 500 List

As we wrap up our look at the 2024 CRN MSP 500 list, it’s clear that these managed service providers are making a big impact. They’re not just keeping businesses running; they’re helping them grow and adapt in a fast-paced tech world. Whether you’re a small startup or a large corporation, finding the right MSP can make all the difference. The companies on this list are leading the charge with innovative solutions and a commitment to customer success. So, if you’re looking to boost your IT strategy, keep an eye on these providers. They’re the ones to watch in the coming year.

Frequently Asked Questions

What is the CRN MSP 500 list?

The CRN MSP 500 list is an annual ranking that highlights the best Managed Service Providers (MSPs) in North America. It recognizes companies that excel in providing managed services to help businesses improve their IT operations.

How are the MSPs chosen for the list?

MSPs are selected based on their business models, innovation, and the quality of services they provide. The list is divided into three categories: MSP Pioneer 250, MSP Elite 150, and Managed Security 100.

What are the categories in the MSP 500 list?

The MSP 500 list has three main categories: the MSP Pioneer 250 for smaller businesses, the MSP Elite 150 for larger, data center-focused companies, and the Managed Security 100 for those specializing in cloud-based security services.

Why are managed services important for businesses?

Managed services help businesses run more smoothly by taking care of their IT needs. This allows companies to focus on their main goals without worrying about technology issues.

Where can I find the MSP 500 list?

The MSP 500 list will be published in the February 2024 issue of CRN magazine and can also be found online at www.crn.com/msp500.

Who is behind the CRN MSP 500 list?

The CRN MSP 500 list is created by The Channel Company, which focuses on improving IT channel performance through media, events, and consulting.